We ended up with the Metra/Axxess XSVI-9005-NAV harness and their ASWC-1 steering wheel control unit (Amazon links). The running boards clip in to the wires that come from the door sensors that tell the van’s computer when the doors are open or closed. ), friction spring clips, plastic tabs, or hooks moulded in to the plastic parts. I have Mercedes S- Class W221 S550 2006 – the Radio is working fine with sound but the there is no power reaching to the CD changer and the MP3 player. This was necessary for the stereo to push far enough forward to line up with the front of the panel. There are a couple of other cables that you’ll need to finish your install, and they’ll depend to an extent on what features your replacement stereo unit has. Let it auto-detect, then take the key out of the ignition for several seconds (not just off. Our panel went back together just fine, but somehow it seems like we didn’t need to go to those lengths. Other vans use an antenna that looks identical from the outside but is missing the GPS receiver and the wire from the GPS receiver to the rear of the head unit. Almost all of the fasteners are identical length T25 Torx screws (thank you Mercedes! The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. None of this is necessarily hard to do, but it’s all hassle. Choose from three vehicle lengths, three roof heights and a load compartment volume of up to 17m 3, and front-wheel drive, rear-wheel drive and all-wheel drive (4x4). On this page, you can download free Mercedes radio code for your Mercedes car radio that is probably locked whit a code. Iglhaut Allrad is coming to the USA. The 2019 mercedes sprinter radio display not working causes are loose wire or blown fuse. It has a speckled finish just like the rest of the dash area. 1 months. I’m sure there is method to their madness, just not easy to fathom what it is. Part Number: 2049006108, A2049006108, 204 900 61 08, Model Number: Common Problem: Navigation does not work, keeps rebooting, Distorted Audio, Repair Cost: $285. We recently had Amp electric running boards installed on our 2017 Sprinter. That told me that the screen worked, just something else wasn't working. We chose to replace it with an aftermarket unit from Sony that has Apple Carplay and Android Auto so that we can use our phones to provide navigation and music through the stereo. Mercedes-Benz Sprinter (w906) (200Mercedes-Benz Sprinter (w906) (2006 - 2017) - fuse box diagram6 - 2017) - fuse box diagram It’s held in with spring clips and plastic guide pins. You can use a female one like, If you have the factory backup camera, it comes with a FAKRA plug on the end rather than the normal RCA plug. The head unit won’t work with USB hubs, so there’s no way to plug both in at the same time. We’re not sure whether it was Sony or Scosche who weren’t following the DIN standard, but it was a real pain. Because we’re used to phones and tablets we kept trying to touch the screen to make changes. Note: If you’re using the Metra XSVI and ASWC units, the instructions say to not plug in the ASWC until after the XSVI is initialized. Cheers. If you are one of those people who bought their Mercedes from a previous owner you are not the only one. Shop for mercedes radio at Best Buy. How barbaric! We covered their removal in our speaker replacement post, but basically just gently lever them up with a trim removal tool. You can place it in the top corner of the windshield, run it down under the A-pillar cover to the back of the head unit, and call it good. However, even if they did, if the stereo is connected to the same place, it’s possible that the stereo and the running boards combined pull too much power from that connection. There’s a physical volume control knob, the touch screen is particularly responsive considering it is resistive rather than capacitative, and the graphical interface is clean, consistent, and easy to navigate. The screen is blank and the CD slot won't take a CD either. Doing this gives you better access to fish wires from the central console across to the A pillar. Then we went down the page connecting each one in turn. You’ll most likely need a, It’s likely that your new head unit will come with a USB input on the back. It displays track and navigation information on the dash. My radio is not working in my Mercedes Benz 2006 ML 350. When we set the Sony to custom remote rather than default, we could get the call start/end buttons to work but not the volume buttons. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. Under $75.00. my radio does not work at all ever since i got a jump start. 4 channels with sufficient power output to drive our aftermarket speakers without a separate amplifier. Model: RP4.2-MB11. The more you remove, the easier it is to see what’s going on inside the dash area too. Start at the top, and just pull the A pillar cover away from the pillar towards the center of the vehicle. intermittent, and rare to tap navi or map with the enter address screen, 9 out of ten times the screen says ( CAN NOT READ NAVIGATION DVD ). We laid some lengths of 2×4 wood out behind the van, lined them up with the Audio 15 marks, then set the Sony camera marks up to coincide with those positions. I have no radio, ... screen just went dead. The harness we got has some marginally different features from other Metra harnesses, but to be honest they don’t make much difference considering the feature set of the stereo we plugged in to it. Off-Hook cycles through the audio inputs. Someone mentioned that the volume button also acts as a power button. Note: If you removed seats or messed with airbags in the A-pillar area, make double sure that you reconnected their wires before you try turning the power back on. I am running into an issue with the back up camera not showing up automatically when in reverse. It ain’t pretty, but it got the job done. However, because this started after you installed the running boards, it’s more likely that the issue stems from them. I have no radio, ... screen just went dead. That’s especially true if the stereo has an additional amplifier. Today at work I got the chance to drive a brand new 68 plate Mercedes Sprinter, it had a factory fitted radio which had FM, MW, LW and surprisingly 5800-6250 Shortwave. Question type: Maintenance & Repair. It has a clean interface, and minimal flashiness. Ignition in second position, not first position (wakes up more of the van’s systems). It isn’t designed for boy racers who want colored LED button backlighting. Any ideas what might be going on? There are 15 complaints filed for the 2016 MERCEDES SPRINTER 3500. We looked at several models from Kenwood, JVC and Pioneer but all of them seemed to be designed for a different type of consumer than us. So, the hardwire kit is ordered and we’re hoping this is the fix. Honestly. We are really disinclined to mess with that stuff any more. How long have you had this problem? Look in the Metra instructions (or whatever equivalent you are using) to see whether it has a reverse out wire. if you want to add rear speakers and a subwoofer at the same time, you should plan to leave even more time for the installation. If you insert the key into the ignition, it goes off and then does not work when the ignition is turned on or the van is started – it’s dead, like there’s no power. This next step is going to depend on which fascia panel you choose to use to hold the head unit in place. Seems like I must be missing something, but I can’t figure out what it would be. I was able to find this adapter on Amazon that looks like it will plug into the cable leading to the Sprinter’s stock GPS antenna behind the Becker module. Blue Sea Systems’ warehouse just burnt down – expect low stock, NCV3 service manual (2007 vintage) – HTML version, Removing the rear door panels on Crew and Passenger vans, Choosing a van (Sprinter, Transit, or Promaster). Your aftermarket stereo will have a similar list. Steering wheel controls, 3.5mm AUX input, USB port and the back-up camera function are all retained with the RP4.2-MB11. I am working on and adding new problem descriptions weekly. The Sprinter is also available as the 316/416/516 NGT - Compressed Natural Gas (CNG). https://www.amazon.com/gp/product/B07WZLW212/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1. On another Sprinter forum we heard back from a guy who had our exact problem and he said that he had to get the hardwire kit from AMP Research and use that for the running boards instead of going directly into the CAN-bus. Once you reach the bottom, carefully maneuver the top of the cover towards the middle of the dash so that you can unhook the plastic clip that holds the base in place. Now you’ll see even more T25 Torx screws. i.e. I’m in the process of install a Pioneer head unit to replace the Sound 5 stereo. When I insert the key (but don’t turn it or anything) the voltage at the ‘switched’ pin drops to 4.4 volts, while the unswitched pin remains at battery voltage. Mercedes-Benz Sprinter Car and Truck ... 2011 sprinter radio not working - Sprinter Mercedes-Benz Cars & Trucks. This was a quick job with a smaller Dremel bit. $75.00 to $350.00. At this point, you can dry-mount the replacement head unit into the panel and test fit it into the dash area. Hello, I think we’re going to pull the trigger on doing the same thing and getting the exact same stereo. The set of buttons with the hazard warning switch on them are part of this surround panel. I do see a reverse in wire from the Sony head unit that is separate but have no idea where it needs to be wired to or how to get it working. That means you’ll need to buy a fascia panel insert to go around your replacement stereo and hold it in place. Work very carefully and with the vehicle battery disconnected when you remove trim around areas that could contain air bags. We have a mystery electrical problem. I have Mercedes S- Class W221 S550 2006 – the Radio is working fine with sound but the there is no power reaching to the CD changer and the MP3 player. The stereo is held in by four T25 Torx screws, two at the top and two at the bottom. Price. The second generation Sprinter was introduced in Europe in 2006. Handbrake on and seat belt attached (stereo won’t do some things if this isn’t the case). Setting the remote to “Custom” on the Sony head unit lets us then use the Sony custom remote settings to program On- and Off-Hook successfully, but Vol Up and Vol Down both take the volume in the same direction, dependent upon which was programmed most recently. 2007 R 350 4matic , windshield replaced by mercedes repair shop. Our Sony unit was wider than the Scosche panel and not quite as deep. Now it’s just a question of matching the cables up. Keep the steering wheel volume and on/off hook controls. The Sony cable for the microphone was just about long enough! Again it did not work. It should work for you too. Front panel plugged in, even if you leave it dangling loose (it’s on the CAN bus, so it might be important to have it present). We had big issues trying to get the ASWC steering wheel control unit to work. I bought this unit off Amazon.ca for under $300 during a black friday deal this year. Again, having the installation manuals for the products will help you work that out. It was working fine all along. It has clear sound reproduction, a 10-band graphic equalizer, and several sound shaping/modification options. It comes from the Becker unit, and I don’t think it’s just a GPS antenna. You can do it yourself by downloading the installation instructions and finding out where the cables are, then tracing to find the connections. Here’s how we added the Sony head unit and rear speakers to our van. Does anybody know which is the right one, and why there are 2? VehicleHistory.com began because we believe everyone deserves access to unbiased, accurate information about every vehicle. I will be adding more content on the W140, W202, W210, and W220 chassis later this year. Every. All interior lights not working on 2007 sprinter Bulbs are good, fuse good, power at the fuse panel at the fuse (19), but no lights work in the overhead dome, reading lights, lights for automatic with door, nothing. research process is at the heart of what we do and remains our number one priority. It wouldn’t auto-detect. please help. Because our factory harness didn’t have wiring for rear speakers, we didn’t crimp those to the Metra harness. The on-screen icons tended to be garish and faux-3D, and the feature set included lots of options to make the stereo unit stand out from the dash (multi-color LED lighting, etc.) Consider nothing more than the differences in the costs of oil changes…Ford or Ram $30- $40…Mercedes Sprinter $170-$400. If you have your phone connected, you can’t switch to playing music from a USB stick without physically disconnecting the phone and plugging the stick in. To move between audio sources involves tons of button pushes. It’s a feature, not a bug. Posted by Anonymous on May 30, 2014. Can you tell me which converter cable can be used with the GPS. Physical volume control knob (yeah, we’re old school). If you have a problem that has not been addressed, send it to me as a COMMENT through our contact page describing your particular problem. If you want to retain the factory USB slot just to the left of the driver’s side central air vent, you’ll need an adapter cable. In the following overview, you will find the most common problems for the Mercedes-Benz Sprinter, for which Mercedes-Benz has announced a recall through the EU Rapex system. Want Answer 0. Mercedes-Benz Instrument Cluster Odometer Problems In this guide, you will learn about problems that cause Mercedes-Benz issues and how to use a Mercedes-Benz All System Scanner to diagnose cluster problems yourself. Instead, we used Wago Lever Nuts on the stereo wires so that we could quickly and easily connect to the rear speaker wires we ran to the dash. I parked the car set the alarm and returned 4 hours later and the Command is not working. I would start with that theory and proceed from there. Reset the ASWC for more than two but less than ten seconds to get the fast flashing alternating red/green lights. to $650. Get the best deals on In-Car Entertainment Equipment for Mercedes-Benz Sprinter when you shop the largest online selection at eBay.com. Posted by Anonymous on May 30, 2014. No aftermarket unit is going to offer those features, and in fact you need to wire in some additional equipment just to get an aftermarket stereo to respond to the steering wheel button controls for volume up/down and telephone on/off hook. We decided instead to attach the rear speakers directly to the aftermarket stereo harness. Metris in service garage @ Mercedes … Lyle, the Sony has its own graphics that are different (three horizontal bars, no vertical marks) but you can move those bars up and down the screen independent of each other and also change their width, so it’s easy to calibrate them exactly how you’d like them. This thing takes fifteen seconds to boot up when you first start the van, and then it presents you with a safety warning that you have to “OK” before you can proceed. I went back out to the SUV, powered it on and tried that. We’re glad we didn’t listen to them. Loving it! We’re still happy with the AX100 though. So that’s how it’s staying. The factory antenna connection is a FAKRA plug. Undo the one near the A pillar and the one near the center console and then push the panel away from you (towards the windshield). I think (but I don’t know for sure) that it’s carrying data from the Becker unit to the head unit. Symptoms It is not uncommon for the Mercedes-Benz instrument cluster (IC) to stop working or gauges to malfunction. Want a true 4WD Sprinter with locking diffs? Browse Categories Answer Questions . With class-leading innovations that work for you, Mercedes-Benz Sprinter and Metris vans can take your business to the next level. There’s no Aux In jack either. Hi guys, 2016 Metris Cargo radio will not turn off by key or button. Now, you can offer up the head unit to the hole in the dash, connect the harness, and get ready to test all your connections! It will unhook and then you can just lift it clear. We upgraded the stock speakers and added a subwoofer in an attempt to pull every last bit of sound out of the unit, but it still wasn’t performing well enough. Mercedes Sprinter Van AC Not Working. Post your question and let the Vehicle History user … Read on for the details. If the problem is corrected in time, it may not affect the overall reliability of your Mercedes-Benz Sprinter. Browse Categories Answer Questions . All the other electrical items in the dashboard and everywhere else are working fine. Premium touches and next-gen MBUX infotainment keep Mercedes’ do-it-all Sprinter van at the head of its class. I don’t know how much you know about what the installers used when they installed the Kenwood stereo, but if it interacts with your steering wheel controls or knows about your parking brake/headlights, then it’s talking to the Sprinter’s CAN-bus (it’s internal network) using a separate module. Caution: This description may gloss over some steps and it assumes you have mechanical aptitude. For a start, the Audio 15 is not a standard (DIN) width or height. Our music is digital and we don’t want to watch movies on a sub-7″ display stuck in a car dash. We were only keeping it in place because it had the Becker navigation system installed. Your choice. I’m really puzzled why it drops to the 4 volt range, because simply putting the key into the ignition slot shouldn’t add other loads that would cause such a precipitous decrease in voltage. It’s hard to be patient at this point, but do one last check that you re-connected everything, then re-attach the battery negative connection next to the accelerator pedal. And there are common reasons why this is occurring: AC Refrigerant Leak – With so much wear and tear occurring with these work vans, the probability of an AC refrigerant leak is high. This persists when the key is turned to Position 1 and Position 2 and when the vehicle is running. Had to disconnect battery over weekend. The other end of it is a bundle of cables, including some with bare ends ready to connect to the aftermarket stereo harness. Now the unit is put back into uninitialized mode and will attempt to auto-detect. Once you have all the wires, plug them all in to the back of the head unit. We added rear speakers at the same time as the aftermarket stereo. This normally restores the systems to working order. The Sound 5 is less fabulous than the unit you replaced (no CANBus), but I’ve run into this weird issue. Download free owner’s manuals for operating and maintenance information about your Mercedes-Benz Sprinter or Metris van from the convenience of your computer. I’ll try and explain here. For a basic stereo install, you don’t really have to remove any other panels but if you are adding a microphone, or messing with the USB and aux sockets in the driver’s side cubby, then you’ll want to go further. Let’s get the annoyances out of the way first. American International make a fairly nice looking panel (we bought it as a back-up option because the Scosche didn’t seem right) that does NOT require the removal of that piece of plastic. It’ll be great to know if these work – keep us posted! Our CR1294B fitted OK, but there was one area where the instructions made no sense and Crutchfield support couldn’t seem to understand what our issue was. So, check those connections. Thanks. Wanda D July 30, 2020 183 Views 1 Answer Darlene A answered on July 30, 2020 The radio or radio screen may stop working in your mercedes sprinter vehicle due to a blown fuse, a troubled ecu or faulty under dash wiring, a common culprit. In the picture below, you can see the top corner of the Scosche fascia panel with the new stereo mounted in it. To move between audio sources involves tons of button pushes. Asked by Shekinerlove in Ocala, FL on . Note: May require programming after repair REMOVAL & INSTALLATION GUIDE The Questions and Answers on this page are the statements and opinions of their respective authors and not VehicleHistory.com. The unit has no real output power and super-cheap stock speakers. Had to disconnect battery over weekend. The unit has line-out connectors if you wanted to use an aftermarket amp instead of the built-in 20W RMS per channel output. That’s not CAN-bus directly, but it feeds into it. 2011 sprinter radio not working - Mercedes-Benz Sprinter question. Another reported problem with Sprinter vans is the AC not working. The swap-out wasn’t hard, but there are a couple of sticky points along the way. The bottom edge of the plug has a tab to pull, which then levers up and out. I have a 2005 E320 mercedes and my Navigation system is not working.As soon as I press Navigation Button, It says Navigation Activated .Can you help as to what is wrong? And if that is the case, then the AC … They let you connect and disconnect two different thickness wires with no hassle at all. Sometimes they work, sometimes they don’t work AND when they don’t work the aftermarket Kenwood stereo also shuts down. Matt, the Audio15 actually *outputs from* the Becker more than it inputs to it. Mercedes-Benz Sprinter (w906) (2006 – 2017) – fuse box diagram. All the communication with the stock radio happens through the main plug. The replacement head unit will come with a wiring harness that plugs in to the back of the head unit. We had to remove around 3/16″ of plastic from the sides of the innermost edge of the lip in the Scosche panel cut-out. If you did it carefully, without damaging any of the clips, then it’s all going to go back together just fine. Make sure all the holes line up and that it looks like it’s going to mount flush when the remaining pieces of plastic are re-attached. Hey there. Do you have any suggestions from your install. It’s probably just our unit that’s causing the problems. Scosche insists that the sliver metal speedclip should be attached to their panel. The Audio 15 communicates with the rest of the vehicle using the CAN Bus. Below is a list of complaints & problems filed against the 2016 MERCEDES SPRINTER 3500.These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. The only way you’ll know is if you trace the power connections back. We zip-tied that cable to the existing harness in several points under the dash so it can’t come loose and interfere with the steering or foot pedals. Download free owner’s manuals for operating and maintenance information about your Mercedes-Benz Sprinter or Metris van from the convenience of your computer. Your van might not have all of them if you don’t have the backup camera option or the navigation option. It even has the little nubs that the lever on the factory harness plug hooks in to. A couple of these hold down the panel that covers the top of the dash forward of the driver’s display.