For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. A couple of issues but everything sorted out. Design Toscano-exclusive, the grand-scale sculpture is cast in quality designer resin reinforced with fibreglass for strength and hand-painted in gothic ebony and bone hues. Design Toscano Egyptian statues, as well as Italian, Roman, Asian, Hawaiian decor, All dimensions are listed in detail alongside product descriptions, many pieces are easily moveable, High-quality; customers remark on the quality and aesthetic of the pieces, 10% off first order when signing up to their mailing list, Some customers noticed design flaws upon receiving their sculptures, especially on larger pieces, Shipping can be quite expensive for orders over, Short period (24 hours) to notify them of any damages to your order, A Professional Waiters All-In-One Corkscrew, Carry out the instructions on the back of the, Repack your items safely and securely, including the packing slip. Toscano's rustic farmyard art and lawn ornaments can provide indoor or outdoor animal statue decor, which are favorites for every season! Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! Design Toscano ships most of their products around the world. Not happy. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround . I tried to order a gift for my daughter and ship it to her house. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. The items can be repainted with an acrylic based paint and sealed with a resin safe UV protectant spray." Everyone is "working" from home and there is only one supervisor. Most companies charge when the item is shipped. # 3 I send it back and have them repaint it. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. Price and other details may vary based on product size and color. Design Toscano. I ordered an unusual statue of the Blessed Mother. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. I ordered --- was backordered --- backorder date changed --- and no one there in the call center (NOT a real customer service department) or the supervisor could convince me they were indeed legit. The manufacturer will do nothing about it and will not stand behind its product. This is not the Toscano we dealt with in the past. But just be aware, you might be waiting by your porch for a while. SIGN UP TODAY! Customized and personalized items are non-refundable. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. The brand-new Tipoon camper can sleep a family of four, fit in most garages, and expands at a push of a button. Spice up your garden with this magnificently authentic-looking, resin-cast dragon skull for $165. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. I was told that there was not. Do not buy from them. However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. Only as a result of my inquiry, I found out that the item is now further backordered and isn't expected to be shipped until at least early January (after Christmas!!! In terms of their angels, buyers should be aware that these are casts, meaning theyre not actually sculpturestheyre simply finished to look this way. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. It manufactures and sells statuary, historical reproductions, furniture and home decor. Companies can ask for reviews via automatic invitations. Redeem This Design Toscano Coupon Code and Score 15% Off All Furniture. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. BBB Business Profiles are subject to change at any time. I purchased several items from this company. Worst, rude, unhelpful, uncaring customer service EVER!!! Design Toscano Reviews: What Do Customers Think? Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. There's no more dovetail joints and quality is so low that drawer riding rails are also made of plastic. I found what I thought would be a great Buddha statue for my garden. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. The Design Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces, to religious and animal statues. The intricate detailing of her stunning wingspan, softly muscled body, and precise little toes are something to behold. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. I got a bird bath with 3 cherubs. We have over 6,000 items available so you can expect the unexpected! Enjoy FREE Shipping on Orders Over $69 with Code SHIPFREE at Checkout! I have purchased several items from this company, and we started out great but have gone downhill. Corsican rams are hunted mainly for their skulls. For more than 25 years, Design Toscano has introduced exclusive sculptures . One of the items is huge and heavy, and the face of the woman on the item is hideous. When in life have u heard something like this.??? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Didn't I get a thank you for being a verified customer email? Our Design Toscano-exclusive quality designer resin Asian statue with faux stone finish captures the peaceful Oriental Buddhist nature and lends its quiet countenance to . Another option is to check online for liquidation companies. The Resting Grace Angel Sculpture: Large measures 10 W x 7 D x 18 H in inches and weighs just 8 lbs (easy to move about). This work of furniture art delivers up the soul as a sure-fire conversation starter and photo op for your business, medieval castle, or gothic home. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. They agreed to issue a refund. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. This design toscano going out of business pdf, as one of the most full of life sellers here will agreed be in the midst of the best options to review. "I have received 2 e-mails from Toscano asking me to rate my satisfaction with their product. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. Can't fault them. Over 90% of our offerings are exclusive to the Design Toscano brand, allowing us to present distinctive decorative items unavailable elsewhere. Weve excused companies within the past year because of COVID-19. Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. Service 10 Value 7 Shipping 8 Returns 5 For the fact that I had already prepared it and my home for this piece, I was told that I cant return. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. x 26 H inches, weighs 19 lbs, and is available for $200 (from $300). 33-in H x 15-in W Gray Angels and Cherubs Garden Statue. Which is sad because I am an avid DT fan from Scotland. I ordered a grim reaper table for my son for Christmas. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. BE CAREFUL. It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. I must find matching paint and re-create the finish on the pieces at my own expense for materials and labor.I spent over $1000 for these garden statues, and find it ludicrous that this company is uninterested in better supporting their customers. Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. My first purchases from Design Toscano I made some 20 years ago. The Customer Service at Design Toscano is very, very poor! 118 talking about this. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. I won't be back to Design Toscano for another purchase of any kind. now is made of that plastic. 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. Michael Stopka owns Design Toscano. Then when I emailed them the verification they completely ignored me. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Routledge is an imprint of Taylor & Francis, an informa company. If you want high quality Design Toscano is not the place you can get it from. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. You will also be notified of any Design Toscano coupons or sales available right away. Shipping and handling charges are not refundable if shipment is refused. The amount of wear depends upon your climate and exposure. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. These items are on back order and not in stock until April and May. However, I will not accept rudeness from staff. Statues of all designs for your garden and home. A postwar boom, legal discrimination, and new mortgage loans made suburban housing accessible, and set the stage for todays challenging market. This company appears to be on their last dollar. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Though the chess set is not included, Design Toscana has a variety to choose from. Research the items before you buy. The owners should be ashamed of themselves! The first way is to check public records. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. I will NEVER again order from Design Toscano. TERRIBLE experience and told them to please make me feel comfortable but nothing was offered, so I was a scaredy cat. And many more. Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. So despite a couple of quality and damage in post issues, everything else has pride of place and I love them to bits. GET EXCLUSIVE SALES & COUPONS! Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] Anyone can write a Trustpilot review. Do not order anything from them. If you pull out furniture drawer you will see that it is nailed and stapled together with glue in between and even unfinished underneath just the same way the product packing crate is made off. I called to confirm that it was available in a smaller size. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. Overall: 24'' H x 9'' W x 9'' D . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. Try these options, carefully selected to look sufficiently realistic. 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