Staff were attentive, polite and friendly. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. 279 reviews #11 of 103 Restaurants in Dunfermline $$ - $$$ British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. On the way out we bought some of Jacks chocolates which were divine. Are you sure you want to delete this answer? Our passion is great food and great service. We will be back again soon however, so keep up the good work. Definitely not you. When family visit they always ask to visit here so it attracts people from far and wide! The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. You think it would stop there, but their rudeness continued right up until the bill. No matter how many times I spelt my name you were unable to get it right on the reservation. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. Staff all friendly and food was fantastic. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Ridiculous. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. of professionalism and customer service skills were beyond astounding. Thats where the good stuff ends. Great service, great food, great atmosphere. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. Tripadvisor performs checks on reviews. The table next to us that we had sat at was not booked until later. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Thanks again!More, This is the version of our website addressed to speakers of English in India. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Both of us were driving so no wine but we did sample a 'mocktail' each. But the food is good! more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service, There are newer reviews for Jack 'O' Bryan's. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. View this record View. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. I felt so uncomfortable from the get go. Jack O'Brien was born in Philadelphia, PA. How tall was Jack O'Brien? There was a good steady flow between our courses. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Can a gluten free person get a good meal at this restaurant? Wanted to go since covid but put off when tried to book and were met with rude response previously. One of my guests had ordered and brought a lovely birthday cake with candles on it. Not even a hello or welcome, you just announced "are you for the table of nine". We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. We don't live in Dunfermline any more, so don'tget to come as often as we would like. No matter how many times I spelt my name you were unable to get it right on the reservation. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. The guy next to me did well as he got 3. Hounslow, Middlesex, TW3. Keeping this cookie enabled helps us to improve our website. Our menus are eclectic. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Gotta say this is a true gem, in a town that needs more of. It is on your bill! And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Jack O'Brien Director at Prime Appointments Recruitment Agency Witham Prime Appointments Recruitment Agency, +3 more Framlingham College Jack O'Brien CEO & Founder at O'Brien Architects. You didn't ruin my birthday because it was my guests that made my birthday special. I was upset and ready to just leave altogether. Ridiculous. It was just poor service. Definitely not you. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). The guy next to me did well as he got 3. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Jack 'O' Bryan's. Claimed. Jack O'Brien was 5-10 (178 cm) tall. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. get to come as often as we would like. Very clean and ordered,More, I read this and thought what are you talking about, then i realised that this lady who has rudely listened into a personal conversation between the owners of the restaurant and a very good friend / wine merchant David who had kindly brought through someMore, Were visiting our friends and went for lunch. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. The table next to us that we had sat at was not booked until later. The food was beautifully presented and perfectly cooked. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. Visited last night for the first time. Food is delicious . Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. You really should be ashamed of yourselves as you are a shame to the service industry. But the food is good! Thats where the good stuff ends. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. 5,740 were here. We left hungry and angry as it is rudewill find somewhere else I am sure! Excellent food and well above average quality. Face masks required for staff in public areas. Thanks again! We left hungry and angry as it is rudewill find somewhere else I am sure! There was a good steady flow between our courses. I had booked this table for 9 people and gave you my card details over a month before my birthday. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. I'm really writing this review for your staff to reflect and do better. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Highly recommend will definitely be dining there again when were in the area! We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. more, British, Scottish, Vegetarian Friendly, Gluten Free Options. And got to say Jack Obryans was just delicious! Dunfermline Fife KY12 8AT. It definitely had the wow factor in taste. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I was upset and ready to just leave altogether. But the food is good! Your front of house staff, the blond older lady was beyond rude from the moment we walked in. It definitely had the wow factor in taste. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Highly recommend will definitely be dining there again when were in the area! On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Email. No matter, we were relaxed and ready to order a round of drinks. Delicious meals at attractive prices are provided here. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 104 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Closed now : See all hours COVID-19 update: See the added health and safety measures this property is taking. Abbot House SCIORegistered address:Abbot HouseMaygateDunfermlineKY12 7NE, Dunfermline.com was created and maintained by the Dunfermline Great Place Scheme from May 2018 August 2019. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Jack O'Brien was born on June 12, 1860. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. You didn't ruin my birthday because it was my guests that made my birthday special. You really should be ashamed of yourselves as you are a shame to the service industry. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. It was just poor service. We had to ask. 5mins later another couple are shown to that very same table we had been moved from. Some clients like delicious michelada, martinis or ale at Jack 'O' Bryan's. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Love eating at this restaurant., as the food is always amazing. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 106 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:00 PM COVID-19 update: See the added health and safety measures this property is taking. Tripadvisor performs checks on reviews. It completely ruined our experience and definitely affected our appetite. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. was the squid on toast and the Spanish chicken. Overall a really beautiful good quality meal that celebrates local and seasonal produce. Mostly good service. Great food. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. I'm so shocked by your lack of tact and professionalism. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Get yourself along and try it David and VictoriaMore. Join Facebook to connect with Jack O Brien and others you may know. Are you sure you want to delete this question? I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. Will definitely be back and highly recommend! Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Will be a regular visitor going forward. It completely ruined our experience and definitely affected our appetite. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. The table next to us that we had sat at was not booked until later. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Definitely not you. Bryan, Michelle and all the rest of the staff are very helpful and pleasant. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! This place is well known for its great service and friendly staff, that is always ready to help you. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? The other meals were equally good. Apr 2022 - Present11 months. Jack 'O' Bryan's. 283 reviews Open Now. John F O'brien . Beautifully cooked lunch in a lovely setting. Food is always amazing not return is that they decided how much you should leaveas a!... Had the reservation for birthday cake with candles on it can a gluten free Options Vegetarian! Service industry off when tried to jack o'brien dunfermline and were met with rude response previously food cooked to.! Place is well known for its great service and friendly staff, the time I had the reservation and of! 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